It’s because of this that I only ever use my credit card to make online purchases.
If you’ve been scammed with your credit card before, you’ll know how easy it is to get your money back. Credit card facilities are more equipped to deal with scammers because the money sent is traceable and can be reversed easily. This is precisely why scammers abuse these kinds of payment platforms.Ī safer way to pay for online goods and services is to use a credit card. Don’t be tempted to use it to buy products and online services, because once you have sent the money, it’s tough to get it back. While I think eWallet is a brilliant tool you can use to send money to your friends and family quickly, I also believe you should use it with caution. So if you lost money using the eWallet payment service this time, make sure you learn from your mistakes and check over the cell-phone number you use at-least a few times before confirming the transactionm. “You will not hold FNB responsible for any loss or damage suffered due to funds being sent to the incorrect cellphone number” FNB eWallet conditions.
In other words, you can’t get FNB to replace your money. When using FNB eWallet service, they clearly state in their terms of services that if you send money to the wrong number, they can’t be held liable. Receiver Already Withdrew eWallet Funds, Can I Get It Back From FNB? So if you sent anything less than R50 it might not even be worth canceling the transaction, otherwise, you might be charged more money than you sent. Unfortunately, as with most payment platforms, you will get hammered with a service fee charge, especially with canceled payments.Īccording to FNB eWallet service, it costs R50 to cancel a single transaction no matter how much money you sent to the receiver. How Much Does It Cost To Reverse eWallet Payment? So if you need that money back as soon as possible, then go through the reversal steps. If you reverse/cancel the eWallet transaction then you’ll get your money back in 4 to 5 days, however if you send money to a wrong number, or no one claims the money that you sent, then it could take a whopping 15 days before the money will be resturened to you. However it’s still worth reversing the transaction as soon as possible. So if four hours have already passed and no one claimed the money you sent, then there is no possible way for your money rt disappear. If the receiver did not withdraw the funds within that period of time, then you would have to request, and send them a new pin manually. How Long Does The eWallet Pin Last?Īccording to FNB, the eWallet pin only lasts for 4 hours. That said, according to FNB, it will take 4 to 5 working days before the money will show back in your bank account. Once you reverse the eWallet payment through cell-phone banking, the transaction will be canceled instantly, which means the receiver won’t be able to access the money. When you send money to the wrong phone number you’re probably worried that the stranger will draw the money before the eWallet payment get’s reversed. If you’re wondering how long the eWallet reversal takes, keep reading. The app only allows you to send money via eWallet, and view recent transactions, however, there is no method to cancel or reverse the eWallet transaction. What about reversing eWallet payments on the FNB mobile app? Reversing eWallet payments on the FNB mobile app is not possible as of yet.
If you try to email them to cancel the transaction then you run a high risk of losing the money all-together because they’ll take forever to respond.
You made a payment using FNB’s (First National Bank) eWallet service, and you just realized that you sent it to the wrong number.
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